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Step-by-step guidance for RentMatrix users and day-to-day workflows.
Audience: Operations teams

Lease Signing Process

What is this?

This guide explains how to electronically sign your lease agreement after your application is approved. The process uses a secure digital envelope and is legally binding.

When should I use it?

Use these steps when you:

  • Receive a Rent Matrix email for documents to sign.
  • See a lease document with status Received for signing in tenant portal.
  • Are ready to execute the lease with property management.

Prerequisites

Before you begin, ensure you have:

  • Signing link from email or tenant portal access.
  • A compatible device with stable internet.
  • Location services enabled if required by e-sign law.
  • Signature style ready.

Flow diagram

Step-by-step instructions

  1. Open Lease in portal or click email link.
  2. Find status Received for signing and click Sign this envelope.
  3. Allow location/browser permissions when prompted.
  4. Enter legal name and initials.
  5. Create signature by drawing or uploading image.
  6. Click adopt and proceed.
  7. Review all lease pages carefully.
  8. Click required signature and initials fields.
  9. Complete signing using the final finish button.
  10. Confirm status changes to signed and download final copy.

Example scenario

Situation: Jane Doe receives a signing email for Unit 202.

Jane's flow:

  1. Opens link and logs into tenant portal.
  2. Opens envelope with Received for signing.
  3. Allows location permission.
  4. Sets e-signature.
  5. Reviews rent, dates, and addendums.
  6. Signs required fields.
  7. Clicks finish and downloads copy.

Common mistakes / FAQs

  • Mistake: Signing without review.
    • Solution: Read full document before finalizing.
  • Mistake: Blocking location permission.
    • Solution: Allow location when prompted.
  • FAQ: Can I change my signature later?
    • Answer: Usually yes for future documents through profile settings.
  • FAQ: Found error after finishing. What should I do?
    • Answer: Contact property manager immediately to void and resend corrected envelope.

Pro tips

  • Review first lease on a larger screen.
  • Download and back up final signed PDF.
  • Remember final execution may require all parties to sign.
  • Keep browser updated for best signing experience.